skip the i-GuideIllinois State UniversityAdmissions at ISUAcademics at ISUEvents at ISUMap of ISUISU A to Z ListingISU AccessibilityISU 150th Anniversary
Office of the University Registrar

Former Student Frequently Asked Questions

 

What are the requirements to register?

Prior to registering, each student must: (1) meet admission requirements and follow admission procedures, (2) complete the Worksheet and carefully read the instructions for using the iCampus Portal (3) review your catalog with your advisor to determine appropriate courses, (4) clear all non-monetary delinquencies (i.e.. Admissions, Health Services) through the appropriate office, and (5) clear all monetary delinquencies at the Student Accounts/Cashier's Office (corner of Kingsley and Dry Grove).

Back to top

Why does the University request my social security number? How do I limit access to my social security number?

The social security number is requested as the best and most effective way to uniquely identify you for the purpose of accurately processing and maintaining your educational records. This number is restricted to internal University use for the following: matching admission applications with ACT or GRE scores, matching admission status with housing agreements or financial aid, maintenance of your academic record, providing loan verification, and obtaining transcripts before and after graduation. To request information on limited access of the social security number, please contact the Student Service & Referral Center, Moulton Hall, Room 107, Campus Box 2202, Normal, IL 61790-2202 or (309) 438-2188 prior to the tenth day of class.

Back to top

What are University-wide electives?

University-wide electives are courses the student has chosen to complete which are not counted for major, minor, or general education requirements. These courses do count for total hours for graduation and may be used for other requirements such as Senior Hours, Global Studies, &/or S/M/T requirements.

Back to top

What are the graduation requirements at Illinois State University?

The graduation requirements for Illinois State University are listed in each catalog. The student is responsible to check the catalog which he/she is following. By obtaining an Academic Progress Summary from the Student Service & Referral Center 107 Moulton Hall (SSRC), students can review their requirements and progress toward completion.

Back to top

What is Entitlement?

The Illinois State Board of Education has evaluated Illinois State's teacher education programs and has given the University authority to grant entitlement to those students who complete an approved teacher education program. The entitlement directs the Illinois State Board of Education to issue a teacher's certificate.

Back to top

Does Illinois State University grant Military Credit?

Yes. To apply for military credit, the student should provide a copy of his/her DD-214 and their SMART/AARTS transcripts to Evaluations.

Back to top

How many hours can a student transfer from other schools (2-Year/4-Year)?

Total transfer hours applied to a degree program is 90 hours from a 4-year school or a combination of 2-year/4-year. Maximum from a 2-year school is 66 academic hours plus 4 hours PE activities. This limitation only applies to the Total Hours requirement for graduation. Transfer courses beyond this limit can still be used for other requirements such as Global Studies, Major/Minor requirements, S/M/T requirements, etc.

Back to top

Does an associate degree from an out-of-state school meet University Studies/General Education?

Yes as long as it is a Baccalaureate oriented associate degrees [Associate of/in SCIENCE or ART or ARTS & SCIENCE] from any regionally accredited institution are accepted.

Back to top

Does POS 105, transferred from another school, count as meeting the Constitution examination?

Yes if the equivalent course was completed at an accredited Illinois college or university, it is considered to have met both the U.S. and Illinois constitution requirements. If the equivalent course is transferred from an accredited college or university in another state, it is considered to have met the U.S. constitution requirement but not the Illinois constitution requirement.

Back to top

What courses can I transfer in from another school to complete my Gen Ed requirements?

From Illinois community colleges: refer to the Articulation Handbook. From Illinois 4 year colleges and all non-Illinois schools: contact Evaluations.

Back to top

Has my transcript from another school arrived at ISU yet? How soon will it be evaluated?

First, allow a minimum of 2-3 weeks for the transcript to get through the various postal services. Transcripts processing time will vary depending on the time of year & volume received. Once a transcript has been processed by Evaluations, a summary report is mailed to the student. If it has been more then 6 weeks since the posting date from the sending school, contact Evaluations to see if the transcript has arrived or needs to be resent.

Back to top

Can I get a transfer course articulated again?

Yes. First contact the Evaluations office about the course. Some departments and some courses have restrictions about matching them to transfer courses. If the original articulation is old, the course can be re-evaluated. If there was no course description available at the time of the articulation, the student can provide Evaluations or the department with the course description.

Back to top

How can I get a course description from a previous catalog?

Just request what you need from Evaluations---via phone, fax, e-mail, or the SSRC.

Back to top

I just need proof that I completed a course. Whom do I contact?

Contact the SSRC.

Back to top

How can my son/daughter get transfer credit applied to their record?

Have an official transcript sent to Evaluation Service, Campus Box 2202. Unofficial transcripts, grade reports & class schedules can only be used to add “In Progress/No Credit” entries on their academic record.

Back to top

How can a student request Enrollment Verification for an insurance company, loan deferment agency, etc.?

There are several ways in which you can obtain enrollment verification:

National Student Clearinghouse (Available 24 hours, 7 days a week, 365 days per year)

Students who currently have access to the iCampus Portal , Illinois State University's Web Portal, can obtain an official enrollment verification report suitable for mailing to agencies and companies who require confirmation of collegiate enrollment by logging on to the iCampus Portal and entering your PIN (Personal Identification Number). A link to the National Student Clearinghouse can be found in the iCampus Portal’s Registrar channel on the Financial Aid tab.

Official Illinois State University Enrollment Verifications

Enrollment verification's can also be printed on Illinois State University transcript paper. You may order an enrollment verification either at the Student Service and Referral Center (SSRC), 107 Moulton Hall or you may download an order form and fax or mail it. There is no charge for this service. Allow approximately 48 hours for us to process your request after we receive it.

To order your enrollment verification by fax:

  • Download the order form.
  • Print your name on the form, sign it, indicate your University Identification Number and the name and address of the person or agency to which you wish it sent.
  • Check off the information you wish verified, e.g., advance registration, semester attendance, degree, etc.
  • If you need to include confidential information in your enrollment verification letter, be sure to check one or more of the boxes on the form such as GPA, Current Semester Hours, etc.
  • Complete and sign the order form, fax it to (309) 438-7023.

To order your enrollment verification form by mail, follow steps 1 through 4 above and mail your completed request form to:

Office of the University Registrar
Transcript and Enrollment Verification Services
Illinois State University
Campus Box 2207
Normal Il 61790-2207

If it is more convenient for you to come to the Office of the University Registrar, Moulton Hall, you may obtain and fill out an enrollment request form in the Student Service and Referral Center in Room 107.

Back to top

Where does the student request his/her minor?

The minor is requested in the respective academic department office.

Back to top

How can I request student information for research or mailings?

Our guidelines for supplying names and address of students for lists/labels/diskettes are as follows:

  1. Authorized personnel may receive names, addresses, etc. in list/label/diskette format for majors, minors, second majors and minors within their department.
  2. Any department may request names and addresses of Undeclared Students, Unclassified Students, or Students-at-Large.
  3. A college may receive names and addresses of all students with first or second majors, or first or second minors within their college.
  4. A student organization that is registered with the Student Life and Programs Office may receive names and non-restricted addresses. Names and restricted addresses are provided when requested by a department sponsored Honors Society or when requesting a current membership list. The membership list should be supplied by the organization's department advisor.
  5. Departments may have access to lists/labels/diskettes of students with majors in other departments or colleges (does not include Undeclared and/or Unclassified Students) after providing this office with a copy of the letter or document to be mailed to the students. The sample letter or document should include a written notation of approval by the chair or dean of the department or college whose students will receive the mailing.

Back to top

Where would we find the calendar for the school year?

The calendar is found in the front of both the catalog (Graduate and Undergraduate) and the Registration Information and on the University Registrar website.

Back to top

What is the procedure an undergraduate student wanting to classify should follow, if in school?

Classifying is changing from Unclassified undergraduate to a major. An Adult Learner should not complete another application, if in school. To classify, the adult learner must first obtain a Classification Clearance form from the advisor in the Academic Advisement Center in Fell Hall 340 and then follow the current procedure for changing an Undergraduate Academic Program in the major department of choice. If not an adult learner, the student must complete a readmission application for the subsequent term. Admissions will then review records, verify that supporting documents are present, and if the student is admissible, classify the student into the requested major.

Back to top

An instructor is submitting a grade change for one of my classes. How can I check to see if it has been done yet?

Once grade changes are made, the student may view them directly on the iCampus Portal. If the anticipated grade change is not showing, the student may contact the Records Office at (309) 438-2198 to find out if the change is in process.

Back to top

Where do I send a transcript from another school?

If you are applying to Illinois State University as a new student send the transcript to the following address:

Office of Admissions
Illinois State University
Campus Box 2200
Normal, IL  61790-2200

If you are a current Illinois State University student and want to transfer credits taken at another college or university send the transcript to the following address:

Evaluation Services
Illinois State University
Campus Box 2202
Normal, IL  61790-2202

Back to top

Where can I find information about student insurance?

Visit the Student Health Insurance site.

Back to top

What is my UID?

The University Identification number (UID) is a university-specific identifier that provides increased security with regard to identity theft. Because the Social Security Number (SSN) has meaning beyond its use as a unique person identifier, there is potential for abuse. The UID is a nine- digit number from 800-50-0001 to 879-99-9994.

Back to top

Where should a student report a name or address change?

Due to the danger of identity theft, persons who wish to change their first, middle, or last names on their transcripts or diplomas must provide a copy of their marriage license, a court order, or a dissolution decree certifying their name change. Please send a photocopy of one of these documents with your written or faxed request. We cannot accept a copy of your current driver’s license or social security card. Please be sure to sign this request. Without your signature, we cannot process your name change.

The student should complete a name and/or address change form at the Student Service & Referral Center in Moulton Hall, Room 107 any time the name, local address, home address or parent address changes. Address changes can also be completed by the student through the iCampus Portal or reported via telephone to the Student Service & Referral Center or by sending the request to the Student Service & Referral Center, Campus Box 2202, Normal, IL 61790-2202. Changes should be reported as soon as they occur. Note: If you have applied for graduation, this address change will not affect the diploma mailing address. If you wish to change your diploma mailing address, please contact Evaluations Services at 438-2282.

Changes of address for University residence halls and University-owned apartments are maintained online by staff in the University Housing Services. Addresses for employees are maintained by Human Resources or Academic Personnel.

Back to top

What is my "PIN"?

Your Personal Identification Number (PIN) is a number used for registration purposes and is initially your birth month and birth day. It must be changed from your birth month and birth day the first time you access the "Student Information" channel on the iCampus Portal to any four digit number, except your birth month and birth day. You may change your PIN by accessing the iCampus Portal and following the instructions. The PIN may be changed at any time you choose. If you forget your PIN contact the Student Service & Referral Center in Moulton Hall, Room 107, (309) 438-2188.

Back to top

If a student discovers that his/her SSN is incorrect on their University record, how and when should he/she have it corrected?

The student should report the error to the Student Service & Referral Center, Moulton Hall, Room 107. The staff will correct the social security number and report the corrected SSN to several campus offices who utilize information from the various files (Housing, Financial Aid, Parking, Library, Student Dispute Resolution Services, Payroll, Graduate School, Honors, etc.). The student should use the incorrect social security number until he/she receives notification that the correction has been made. The systems to correct social security numbers are run nightly. Please note: a signed social security card is required to initiate this correction as well as a photo ID..
ISU employees: Changes made through the SSRC do not affect employee records. If you believe the social security number on these records is incorrect, please contact Human Resources.

Back to top

What is a prerequisite? (Transfer, Former)

Students who have not met the required prerequisites will not be scheduled for the course.
Many course sections have mandatory prerequisites which are listed in the current undergraduate or graduate catalogs.  Each student is responsible for meeting the published prerequisites for each course requested.  After each registration period, departments may review the completion of prerequisites of registered students.  The academic units have the authority to administratively drop a student from a course for which the student has not fulfilled the published prerequisites.

Back to top

Returning to Illinois State

Readmission

Students wishing to enroll in coursework at Illinois State after being away for one or more semesters must reapply for admission.  Information on the application and registration process for former Illinois State students can be found at www.emas.ilstu.edu.

Reinstatement

Students who have been academically dismissed from Illinois State must petetion for Reinstatement and apply for admission. Information, online applications, and deadlines can be found at the Office of Enrollment Management and Academic Services website at www.emas.ilstu.edu

Completion of Bachelor Degree

Students who left Illinois State for more than one semester and who do not need to take additional coursework at Illinois State but plan to earn their bachelor degree must apply for graduation. If you have attended any college or university since leaving Illinois State, you must submit the official, final transcript to Illinois State, Evaluation Services.

For detailed information an reapplying to Illinois State, please visit the Admissions Web site.